Automation & workflows · AI agents
AI agents that do the work, with you in charge.
Assistants that read documents, answer questions and act inside your systems, with limits you set and a person approving what matters.
AI agents
Is this right for you?
A good fit when
- Staff spend hours reading emails, PDFs or forms and typing the details into another system.
- Customers ask the same questions all day.
- The work needs judgement on messy input, not just fixed rules.
- You want answers drawn from your own documents and data.
Not the best fit when
- Fixed rules would do the job. A plain workflow is cheaper and more predictable.
- Every mistake would be serious and nobody can review the output.
- The information the agent needs is not available digitally.
AI agents
What we build
Document agents
Read invoices, purchase orders and forms, then enter the data.
Customer support agents
Answer from your knowledge base and hand over to staff.
Internal assistants
Search your policies, contracts and reports in plain language.
Operations agents
Watch inboxes and systems, then raise and route tasks.
AI agents
How we keep them safe
Limited permissions
Each agent can only do the specific things it needs to.
Human approval
People approve payments, refunds and anything else that matters.
Grounded answers
Answers drawn from your documents, with sources shown.
Logs and testing
Every action recorded, and accuracy tested before go-live.
Options
Compared with the alternatives
| Question | AI agent | Rules-based workflow |
|---|---|---|
| Handles messy input such as emails and scans | Yes | Poorly |
| Predictable output | High, with checks | Very high |
| Running cost | Per use of the AI model | Low |
Questions
Questions people ask
Which AI models do you use?
We choose per task from leading model providers, and can use models hosted in a specific region when your data rules require it.
Will our data be used to train AI models?
We set agents up with providers whose business terms exclude training on your data, and we document where your data goes.
What happens when the agent is unsure?
It hands the task to a person, along with what it found so far.
Keep exploring
More automation & workflows
Talk to us about AI agents.
We reply within one business day.